Shipping policy

Shipping Policy

We Luv U Joseph™

Last Updated: June 12, 2026

Thank you for shopping with We Luv U Joseph™. We are committed to delivering your order as quickly and carefully as possible.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been received and verified.

Processing times may be longer during:

• Holidays
• New product launches
• Promotional events
• High-volume sales periods

You will receive an email confirmation once your order has shipped.

Shipping Rates

Shipping rates are calculated at checkout based on:

• Delivery location
• Package weight
• Shipping method selected

Any applicable shipping charges will be displayed before completing your purchase.

Domestic Shipping (United States)

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–4 business days (if available)

Delivery times are estimates and are not guaranteed.

International Shipping

We may offer international shipping to select countries.

International customers are responsible for:

• Customs duties
• Import taxes
• VAT fees
• Brokerage fees
• Other government-imposed charges

These fees are not included in product or shipping prices.

Delivery times vary by destination and customs processing.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

• We are not responsible for lost packages.
• Additional shipping charges may apply for reshipment.
• Orders returned to us due to an incorrect address may be subject to additional shipping fees.

Please contact us immediately if you notice an error in your shipping address.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, We Luv U Joseph™ is not responsible for:

• Shipping delays
• Lost packages
• Stolen packages
• Carrier-related delivery issues

If your package is delayed or marked as delivered but cannot be located, please contact the carrier directly and file a claim if necessary.

We will gladly assist in providing tracking information.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please include:

• Order number
• Photos of the damaged item(s)
• Photos of the shipping packaging

We will review each case individually and work toward a resolution. Make sure the retail tags and anti tampering tags of the garment is still attached.

Split Shipments

To ensure faster delivery, orders containing multiple items may occasionally ship separately.

You will receive tracking information for each shipment if applicable.

Shipping Restrictions

We reserve the right to limit or refuse shipments to certain locations based on carrier availability, legal restrictions, or fraud prevention concerns.

Pre-Orders

If you purchase a pre-order item:

• Estimated shipping dates will be listed on the product page.
• Orders containing pre-order items may ship once all items become available.
• Shipping timelines are estimates and may change.

Contact Us

For shipping questions, please contact:

We Luv U Joseph™

Email: heymom@weluvujoseph.com

Website:  We Luv U Joseph⁠

Our Promise

At We Luv U Joseph™, every order is packed with care and purpose. We are committed to providing thoughtfully designed comfort essentials for children and families while delivering the best possible shopping experience.

Comfort Designed With Purpose™
Inspired by Joseph. Made for Families.™